What information do I collect about you? I collect information about you when you fill out my enquiry form, send me an email, book a service with me, or place an order for products. I also collect information when you voluntarily complete customer surveys, provide feedback and/or participate in competitions. Website usage information is collected using cookies.
How will I use the information about you? I collect information about you to respond to your enquiry, process your booking or order and, if you agree, to email you about other products and services I think may be of interest to you. If you order products that are provided by third parties (for example, albums or prints), your personal information is passed to them, so they can process your order.Jane Ball Photography will not share your information for marketing purposes with other companies. Contact data (e-mail addresses) may be used to send you direct offers from Jane Ball Photography about upcoming promotions or newsletters.
These can be unsubscribed from at any time. Jane Ball Photography may internally analyse data for business and forecast purposes. Jane Ball Photography has a legitimate interest in using images taken in relation to your booking and may use these images in the following ways (note, clients are free at anytime to contact Jane Ball Photography in writing to refuse the uses of these images): • On social media for promotion & advertising purposes • On our website for promotion & advertising purposes • For marketing materials (business stationary, flyers, business cards etc) • For publications/print
Who will my information be shared with? I will always take your privacy very seriously. Jane Ball Photography does not sell your data to third party organisations, however there are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include: • Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number) • Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes Name, Address and in some case e-mail address / mobile number) • Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
How long will my data be stored for? Most data we collect is stored indefinitely as this may help us to provide a better service to you as a customer in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc. Cookies Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.allaboutcookies.org. You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However, in a few cases some website features may not function as a result. If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at ico.org.uk